Peran Customer Relationship Management (CRM) dalam Meningkatkan Kinerja Perusahaan melalui Kepuasan dan Loyalitas Pelanggan. Jurnal Ilmiah Multidisiplin Indonesia, [S. l.], v. 2, n. 2, p. 275–285, 2026. DOI: 10.64845/jimi.v2i2.245. Disponível em: https://athallahpublishing.com/index.php/jimi/article/view/245. Acesso em: 3 may. 2026.